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Smart Body Analyzer WS-50
Wireless Scale WS-30
Blood Pressure monitor
Smart Baby Monitor
Smart Kid Scale
Wi-Fi Body Scale
Withings Health Mate
Partners (Runkeeper, Fitbit, Jawbone, Zeo ...)
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Overview
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Recent
Wi-Fi Body Scale (WBS01)
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Setting Up Your Scale
(2)
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I want to update the Wi-Fi configuration on my Wi-Fi Body Scale, WBS01
Wi-Fi Body Scale: Quick Start Guide
Troubleshooting
(12)
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I do not receive fat mass or lean mass data.
I get a 'Device busy' error or the 'Continue' button is greyed out during the installation
The scale shows a blinking '0.0' when I weigh myself.
Product Information
(3)
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Explanation of symbols that can appear on the body scale display
I have lost the USB cord of my Wifi scale, where can I find a similar one ?
What is the difference between Athlete and normal version ?
Smart Body Analyzer (WS-50)
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Setup
(3)
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Enhanced Quick Installation Guide
DHCP Error during Wi-Fi setup
Update of the Wi-Fi configuration
Understanding the scale's display
(3)
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Screens displayed when you step on the scale
Air quality screen
Error screens
Weight Measurement
(2)
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I Get Inconsistent Weight Readings
Change unit of measure to pound, kilogram, or stone.
Fat Mass Measurement
(2)
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I don't get fat mass measurement
My Fat Mass Percentage is Higher than Expected
Heart rate measurement
(3)
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I do not get heart rate measurement
Frequently asked questions regarding heart rate measurements
Upcoming: Heart rate readings on the web-based app
Air Quality
(4)
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Upcoming: Air quality readings on the web-based app
Upcoming feature: Air quality touch
I Do Not Get Air Quality / CO2 Measurement in My App
Usage with multiple users
(3)
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How to Set Up Multiple User Profiles?
Profile Selection Screen: How To Use It
Multiple Accounts and Bluetooth-only Usage
Troubleshooting
(2)
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TROUBLESHOOTING - FIRST STEP: Force the Immediate Firmware Update of Your Smart Body Analyzer
Measurements do not show up in the Health Mate app
Bluetooth-only Usage
(1)
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I don't see the scale in my Iphone/iPad bluetooth settings
Wireless Scale (WS-30)
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Troubleshooting
(4)
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WS-30: Screen turns on and off on its own.
WS-30: Measurements do not show up in the Health Mate app.
WS-30: The Health Mate app does not let me setup my scale.
Product information
(2)
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WS-30: Enhanced Quick Start Guide
WS-30: Change weight unit to pound, kilogram, or stone
Walkthrough
(4)
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Wi-Fi Setup of the Wireless Scale WS-30
Setting up the WS-30 scale for Bluetooth usage
I want to update the Wi-Fi configuration on my Wireless Scale, WS-30
Smart Kid Scale
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Troubleshooting
(3)
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My Smart Kid Scale Won't Turn Off
Readings do not show up in the app
How can I select between kilograms, pounds or ounces?
Product Usage
(2)
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Weighing My Baby
Baby Cradle Installation
Blood Pressure Monitor
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Setting Up Your Blood Pressure Monitor
(1)
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Getting started with my Blood Pressure Monitor
Troubleshooting
(4)
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A message states, "This accessory is not made to work with iPhone."
A message states, "Low Battery."
An error message appeared during measurement.
Product information
(5)
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With which devices is the blood pressure monitor compatible ?
Is the blood pressure monitor compatible with Android ?
Who is the blood pressure monitor made for ?
Smart Baby Monitor
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General Questions
(12)
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Is the Smart Baby Monitor compatible with Android?
Can I monitor my baby over a Mac or PC?
Can I receive alerts from my Smart Baby Monitor while my Smartphone/tablet is locked?
Troubleshooting
(10)
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I cannot access the baby monitor audio/video feed from outside the home Wi-Fi network.
At night, the baby montior live view seems to switch on/off all the time.
I experience disconnecting problem when watching the baby monitor feed.
Withings Health Mate
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General Questions
(8)
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How can I delete a user from the Withings Health Mate app?
How can I set a weight goal?
How is the trend line on the graphs calculated?
BodyMedia Integration
(7)
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What is the Bodymedia Integration?
What information is synced between my Withings and BodyMedia accounts?
How can I link my BodyMedia account with the Withings Health Mate app?
Troubleshooting
(5)
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I forgot my password. How can I reset it ?
My height is reset all the time.
How can I remove the notification badge on the Health Mate app icon ?
RunKeeper Integration
(7)
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What is the RunKeeper Integration?
I edited an activity on RunKeeper, but cannot see changes on the Health Mate app.
What information is synced between my Withings and Runkeeper accounts?
Measurements
(3)
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How can I see my weight, fat mass and BMI on the Health Mate app?
How can I delete a weight measurement from the Health Mate app?
How can I delete a blood pressure measurement from the Health Mate app?
Misc
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General Information
(1)
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Where can I find the MAC ID of my Withings product?
Status Update
(0)
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No topics found
Site d'achat Withings
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Précommande du Pulse
(4)
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Quand serais-je débité si je précommande un Pulse ?
Puis-je mettre dans mon panier un Pulse en précommande et un autre produit ?
Questions générales
Withings Partners
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Partners and Health mate app
(4)
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How do I link my BodyMedia account with the Withings Health Mate app?
How do I link my Runkeeper account with the Withings Health Mate app?
My Withings app import my Runkeeper activities but it says 0 activity
General questions
(7)
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How do I link my partner account with my Withings account?
I can’t see my Withings measures on the partner app/website.
LoseIt association
Withings Webshop
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Pulse Pre-order
(4)
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When will I be charged for the pre-order of a Pulse?
How can I cancel my pre-order?
General questions