If you are using your Wireless Scale on a carpet, we recommend that you use the carpet feet included with your scale. To do so, perform the following steps:
- Remove the tab below each carpet foot.
- Stick each carpet foot on the Wireless Scale feet.
https://support.withings.com/hc/en-us/sections/6212668113809-Wireless-Scale
https://support.withings.com/hc/en-us/sections/200335727-Maintenance