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I got a steel HR sport and I have to say that i am not impressed at all. most times the automatic tracking does not work, the sleep tracking is very bad, it shows me sleeping when i am clearly not, i also sometimes have a record of my night and at the same time a nap...
Not mentioning that the watch is sometimes not recognised by my phone, have to put phone on flight mode and off to be able to connect.
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I own the same watch and so far I am happy with it. There might be something causing your watch not track properly and connect consistently. I recently contacted Withings, you may try to reach out to them here: https://within.gs/help.
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