Note: If you are unable to view the details of your subscription, you may need to open the link to the subscription management page in an incognito window in your browser. You can alternately delete cookies for the Withings site on your browser, but you will need to manually log in with your account credentials again.
There are two methods for managing your Withings+ subscription depending on how you initially purchased Withings+.
In-App Purchases
If you purchased your subscription via the Withings App, then you can manage, cancel or renew your subscription via your phone subscriptions settings.
For Apple iOS users:
- Go to the Settings App on your phone.
- Tap on your Apple ID at the top.
- Tap Subscriptions.
- Tap Withings+.
- Manage your subscription from here.
For Android users:
- Go to Google Play.
- Tap on your Profile.
- Tap on your Account
- Tap Payments & Subscriptions.
- Tap Withings+
- Manage your subscription from here.
From here you can cancel, renew and view alternate subscription plans.
Web Store or Web Dashboard Purchases:
If you purchased Withings+ from the Online Dashboard or it came bundled with an item purchased on the Withings Web Store then you can manage your subscription using the Withings+ subscription tool on the Dashboard. Within the Withings+ subscription settings, you can view the details of your plan or choose to cancel your plan.
You can access your Withings+ subscription here or in the Withings App Online Dashboard under 'Withings+'.
Eligibility Requirements
At present, new Withings+ Subscriptions are eligible for any users:
- Without a Withings+ offer already linked to their device.
- Without having been an additional user on another Withings+ account.
Your subscription plan
If you have yet to subscribe to Withings+ and your account is eligible, you will now see the option to Subscribe to Withings+ on the Web App.
If you already have an active subscription, you will see the details.
Plan Details
The details of a Withings+ plan will be different depending on which account is viewing the plan.
If you are the primary purchaser of the plan, you will see a detailed breakdown of the plan including the subscription start date, the next billing date, the plan's billing cycle (yearly or monthly), and the plan's payment rate.
If you are an additional user of the Withings+ plan (i.e. your device was installed after the primary purchaser's), you will see a more simple breakdown which shows the subscription start date and duration.
