You may need to update your scale's Wi-Fi configuration due to a recent network change or simply because you'd like to alter how your scale connects to your Wi-Fi network.
To update the Wi-Fi configuration mode on your scale, please follow these steps:
- Open the Withings App.
- Go to Devices.
- Select Body Scan.
- Select Update Wi-Fi Configuration.
- Press and hold the button on the top side of the scale for three seconds. The screen should show a QR code and the message "Open Withings App."
- Select Next in the app.
- Select one of two options for Wi-Fi configuration:
- Select your common network name. A pop-up will ask if you want to keep using it. Select Keep using this network to continue to use the same Wi-Fi network as your mobile device.
- Select another network to use another Wi-Fi network. - Follow the on-screen instructions and you should be all set!
Note: If you do not have consistent access to Wi-Fi, you can select I don't have a Wi-Fi network when prompted to select your Wifi network in the configuration update process; however, be aware that your scale will lose most functionality that it would normally have on a Wi-fi configuration. For this reason we do not recommend setting up the scale without a Wi-Fi connection.