If your Body Scan doesn’t recognize you when you weigh in, your weight measurements will be listed as unknown measurements.
Please follow these steps to access your unknown measurements:
- Open the Health Mate app.
- Select Devices.
- Select Unknown measurements under Body Scan.
Note: This option will not appear in the app if there are currently no unknown measurements. - Select the measurement.
- Select the user to whom it will be assigned.
- Select Confirm.
