Body Scan is a powerful tool designed to accurately estimate your Vascular Age. It utilizes a sophisticated algorithm engineered to deliver only reliable readings of this crucial biomarker.

However, the accuracy of the measurement can be affected by factors such as the positioning of your feet on the scale, any movement during the measurement, and various physiological parameters. 

These factors can sometimes lead to VA measurement failures or inconclusive results, meaning the algorithm couldn't accurately determine your Vascular Age.

You received an Inconclusive result

To avoid receiving inconclusive results, we recommend following our guidelines closely to achieve the best possible recording:

1. Check that your scale is clean. Dust or dirt can impede the measurement.
   Click here for cleaning instructions. 
2. Step on the scale barefoot, with your feet centered on the glass and in contact with the conductive stripes, as in the picture below:
   
3. Remain as stable and still as possible throughout the entire process, from the initial weight measurement to when your Vascular Age is displayed.
4. If your device faces a wall, it can help not to hold the handle from time to time, and instead to gently lean your hands against the wall for maximum stability.
5. Make sure that you are in a quiet room where the temperature is stable (ideally 71.6-73.4°F / 22-23°C).
6. Refrain from speaking while you are on the scale.

Additional tips:

• Make sure you take the measurement at the same hour every day, and at least three hours after a meal, drinking coffee or smoking a cigarette.
• It is recommended to weigh yourself after taking a shower, as slightly moist feet can improve the measurement.
• Too many calluses on your feet can alter the measurement.

Your screen displays "__ Before Result"

After installing your Body Scan, you will need to complete 5 successful measurements to access the Vascular Age graph. These measurements are required to calibrate Vascular Age measurement on your scale. You will be able to see every valid measurement on the Home screen of your app, and a final one once you can access the graph.

If "__ Before Result" is displayed, it means that the algorithm has not yet collected enough measurements to provide data.

The VA screen does not appear on the scale

Please make sure the Vascular Age screen is still activated in your Withings App. 

Disclaimers:

• Body Scan is not a medical device and as such it is not intended to detect, prevent, monitor, or treat any disease. Always consult your doctor or healthcare professional before making any healthcare decisions or starting any diet or exercise program.
• Vascular Age measurement is unlikely to be reliable if you are diagnosed with a heart rhythm disorder.
• Vascular Age is a relative indicator based on Withings users. This feature can’t predict an absolute risk of developing a cardiovascular disease and should only be considered as a wellness indicator.