choose language

Deutsch Français 日本語 简体中文

We regularly offer new firmware so that you can benefit from the latest features we add to our products. When new firmware is available, it is automatically installed without any prompt from the Health Mate app (only in Wi-Fi).

However, you can check if updates are available and force their installation whenever you want. To do so, perform the following steps:

  1. Open the Health Mate app.
  2. Go to Devices.
  3. Tap Body.
    my-devices-body-ios.png
  4. Tap Check for updates.
    dissociate-body-2-ios.png
  5. Press the button at the back of the scale and tap Next.
    turn-on-body-ios.png
  6. Tap Upgrade.
  7. Tap Close when the upgrade is complete.

Note: You can check which firmware version your Body uses in Devices > Body.

Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here