Privacy - Can Customer Support delete my account? No, our Support agents cannot delete your account. Please click here to know how to delete your account. Note that all your data will be lost after 7 days and you won't have the option of retrieving it if you don't export it. Related articles Privacy - How can I delete my account? Health Mate - Online Dashboard - Deleting a user / Deleting my account Health Mate - Android App - Why does the Health Mate app ask permissions to access certain things on my phone? Didn't find what you need? Here's how to get in touch. Contact us Call us Customer Support ID (this number allows secure and easy account verification when communicating with our support team by phone): To view your Customer Support ID, please log in by clicking on 'login' at the top of the page. Hours of Operation: North America: Monday through Friday, 9 am - 10 pm Eastern Time (6 am - 7 pm Pacific Time).If you are unable to reach us by phone, please use the ‘Send us an email’ button to send an email instead.Disclaimer:Free call and assistance. Calls placed from outside of these locations may be subject to long distance fees. All phone calls may be monitored and/or recorded for quality purposes.