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You can track your order via the link in the order dispatch confirmation email. You can also click on the links below, then enter your order number and email address: 

  • Click here for orders in EUR
  • Click here for orders in GBP

If you have not received an order confirmation email, we recommend that you: 

  • Make sure the email address you entered when placing your order is correct
  • Check the Spam folder for your email account 
    If the order confirmation email is not in this folder, please contact our Customer Service team by clicking on Contact us at the bottom of the page

To help us process your order, make sure you provide the following details: 

  • Your full name
  • The date and time at which you placed your order
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