- Resetting your device will not delete any data already synced in the Withings app.
- Any data that has not been synced before resetting your scale will be permanently lost.
To perform a factory reset of the Go, perform the following steps:
- Press and hold the screen of your Go for 25 seconds until the following screen is displayed:
- Repeatedly press the screen of your Go five times until the following sequence of screen is displayed:
- The following screen will be displayed after a few seconds:
- Your Go is now ready to be reinstalled.