If your Body Segment doesn’t recognize you when you weigh in, your weight measurements will be listed as unknown measurements.
Please follow these steps to access your unknown measurements:
- Open the Withings App.
- Unknown measurements should appear in your notifications stack on the Home tab.
If you do not see any, tap the Devices icon in the upper-right corner.
Then, tap Unknown measurements underneath the scale.
Tap on the measurement you want to assign.
- Tap the user profile you want to assign it to.
- Tap Confirm.