choose language

Deutsch Français 日本語 简体中文
If your Smart Kid Scale never turns off, perform the following steps to prevent the batteries from draining too fast: 
  1. Open the battery compartment.
  2. Remove one of the batteries
  3. Make sure you hold the scale without putting your fingers in contact with the scale's sensitive button and slider.
    do-not-touch-kid-small.jpg
  4. Put the battery back in place.
  5. Close the battery compartment. 
Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.