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Leather wristbands:

  • Wipe down the band with a lint-free cloth. You can lightly dampen the cloth with water.
  • Leather wristbands are not water resistant.
  • Leather wristbands should not be worn during workouts.
  • Light-colored leather wristbands: avoid direct contact with dark-colored clothing as color transfert may occur.
  • Sunlight, humidity, cosmetic products and abrasive chemicals (such as cleaning agents or insect repellent) can damage your wristband.

Silicone wristbands:

  • Rinse the band with warm water and rub it with mild soap.
  • Wipe down the band with a lint-free cloth before you put your band back on.
  • Light-colored silicone wristband: avoid direct contact with dark-colored clothing as color transfert may occur.

Important notes:

  • The wristbands color tends to fade over time.
  • Your wristband should be cleaned regularly.
  • Moisturizers, soaps and sweat residues can cause skin irritations.
  • In case of skin irritation, we advise you to get in touch with a dermatologist before you put your Withings Pulse back on.

If you still encounter issues with your wristband, reach out to Customer Service by clicking the Contact Us button at the bottom of the page.

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