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Dissociating your Withings Aura

  1. Open the Health Mate app.
  2. Touch My devices.
  3. Look for Aura Sleep Sensor.
  4. Touch Settings.
  5. Tap Dissociate this product.
  6. Tap Remove from my account.
    You will be taken to My devices screen.
  7. Look Aura Connected Alarm Clock.
  8. Touch Settings.
  9. Tap Dissociate this product.
  10. Tap Remove from my account.
  11. Perform a factory reset of your Withings Aura.

 

Performing a factory reset of your Withings Aura

  1. Keep your hand on the right side of your Connected Alarm Clock for three seconds.
    The display starts blinking.
  2. Tap the top of your Connected Alarm Clock ten times before the display stops blinking.
    The Connected Alarm Clock changes color and reboots.
    Do not remove the power supply until your Connected Alarm Clock has rebooted.
  3. Go to the Bluetooth settings of your device and “forget” your Connected Alarm Clock from the list of Bluetooth devices.
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