choose language

Deutsch Français 日本語 简体中文

If you want to deflate the sleep sensor, please follow these instructions:

  1. Unplug the sensor. Keep the Connected Alarm Clock plugged in.
  2. Roll the sensor completely and hold it wrapped by pressing down on it.
  3. Keep the sensor wrapped as you reconnect it to the Connected Alarm Clock.
  4. Press the sensor down as the air vacuum starts.
    You will be able to hear the air escaping.
  5. You can unplug the sensor when the green LED flashes.
Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.