This article will help you if you encounter any of the following issues:
If the display of your Go isn't as good as it used to be, or if you experience frequent reboots, it may be a battery issue. In this case, try to replace the battery.
If your Go no longer responds when you press the screen, perform a hard reset by pressing the screen of your Go for 25 seconds until a star is displayed. After a few seconds, your Go should restart and display the tracking screen.
If nothing happens, try to replace the battery.
If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page.