Health Mate - iOS App - I'm having issues with a partner app. What should I do? Select the partner app you're having an issue with: MyFitnessPal Runkeeper Nest Health Other partner Related articles Withings Pulse - I'm having syncing issues. What should I do? Partner Apps - Frequently asked questions about Apple Health Partner Apps - Linking a partner app to my Health Mate account Health Mate - iOS App - What's new with the app? Health Mate - iOS App - Tracking my steps with my iOS device Didn't find what you need? Here's how to get in touch. Contact us Call us Customer Support ID (this number allows secure and easy account verification when communicating with our support team by phone): To view your Customer Support ID, please log in by clicking on 'login' at the top of the page. Hours of Operation: North America: Monday through Friday, 9 am - 10 pm Eastern Time (6 am - 7 pm Pacific Time).If you are unable to reach us by phone, please use the ‘Send us an email’ button to send an email instead.Disclaimer:Free call and assistance. Calls placed from outside of these locations may be subject to long distance fees. All phone calls may be monitored and/or recorded for quality purposes.