If you are using your scale on a carpet, we recommend that you use the carpet feet included with your scale. To do so, perform the following steps:
- Remove the tab below each carpet foot.
- Stick each carpet foot on the feet of your scale.
https://support.withings.com/hc/en-us/sections/6216302087953-Wi-Fi-Body-Scale
https://support.withings.com/hc/en-us/sections/200335827-First-Steps