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During the day, the clip allows you to wear your Go clipped to your belt, pocket, or even bra. If you clip it to your pocket, we recommend that you clip it so that the Go remains inside your pocket. Another option is to tie it to your keychain. Finally, you can also use the wristband to wear it around your wrist. If you do, we recommend that you put it on your non-dominant hand to improve accuracy.

When comes nighttime, you should wear your Go using the wristband to track your sleep accurately.

If you change the way you wear your Go, make sure you update this information in the app. To update this, perform the following steps:

  1. Open the Health Mate® app.
  2. Tap My devices.
    If your Go doesn't appear in My devices, you need to install it.
  3. Tap Go.
  4. Tap Wearing Mode.
  5. Select the appropriate option and validate.

If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page.

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