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Note: If your scale is brand new, make sure to pull the tab from the battery compartment on the bottom of your scale. If you are reinstalling your scale, please remove a battery and replace it to reset the scale and start the installation process. 


To install your Body+ scale, please perform the following steps:

  1. Open the Health Mate app.
  2. Tap My Devices and then the + symbol.
  3. Tap Scales, then Body+.
  4. Tap Install.
  5. Hold the pairing button on the bottom of the scale for three seconds to turn it on.
  6. Once the app detects the scale, tap Next.
    Note: It may take up to a minute for your scale to be detected by your mobile device.
  7. The screen will ask you to pair the scale, and a pop-up window will quickly appear. Tap Pair.
  8. Once the scale is paired with your mobile device, tap Next.
  9. Select your preferred Wi-Fi network. Enter the password of your Wi-Fi network and tap Connect to install your scale via Wi-Fi.
    You can also tap Choose a different network to use another network in range.
  10. If you do not have a Wi-Fi network or prefer to connect your device to only sync via Bluetooth, select I don't have access to Wi-Fi.
    Note: For usability and synchronization purposes, Withings recommends Wi-Fi installation
  11. Wait for your scale to configure and then personalize its screen display, by ticking and/or drag and dropping the screens according to your preferences. Once you're done, tap OK.
  12. Wait again for the final configuration and you're all set!
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