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You have two options to set up your scale for multiple users: 

  • Option 1 - Group all users under the same account (meaning that all users can access the other users' data) 
  • Option 2 - Create separate Withings accounts for each user (to keep each user's data private)

There's a limit of 8 users per scale.

Option 1 - Grouping all users under the same Health Mate account 
Once you've set up your scale on a Health Mate account, all the users who have a profile under this account can use the scale. If necessary, you can always add more users to your Health Mate account:
  1. Open the Health Mate app
  2. Tap Profile.
  3. Tap Add another user under Family.
  4. Fill the new user information and validate.
    Pay attention to the approximate weight value you type for the new user as this value is used by the scale's automatic recognition algorithm.
The new user immediately appears in your app. Note that you will need to weigh yourself once more before the scale receives the new user information. 
Option 2 - Creating a separate Withings account

You can create a separate Withings account for each user to make sure everyone's data stays private.

Once the new account has been created, you can share the access to your scale to the new account by performing the following steps:

  1. Open the Health Mate app.
  2. Go to Devices.
  3. Tap Body Cardio.
  4. Tap Share your scale.
    Note: if you don't see the Share your scale button, we recommend you to reinstall your scale in Wi-Fi.
  5. Tap Invite.
  6. Select how you want to share your scale and who you want to share it with.
    A link, which will be valid for 72 hours, will then be sent to the persons you’ve invited. They will be able to link the scale to their account from there, without having to install it from scratch.

Note that the Share your scale option is only available if you have originally set up the scale in Wi-Fi. If you've set it up in Bluetooth, you'll have to install the scale from scratch on the new account.

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