choose language

Deutsch Français 日本語 简体中文
  1. Open the Health Mate app.
  2. Go to Devices.
  3. Tap Body Cardio.
  4. Tap Update Wi-Fi Configuration.
  5. Press the button on the side of the scale for three seconds and tap Next.
  6. Once the scale is connected to the app, select Next.
  7. Updating Bluetooth: Tap Pair then tap I don't have a Wi-Fi network to use Bluetooth.
    Note: If your Body Cardio has already been paired with your mobile device, g
    o to the Settings of your mobile device, select Bluetooth and locate your scale in the list of devices. Select the small icon to the right of the scale and select the option to Forget or Remove the device.
  8. Updating Wi-FiTap Pair.
    Then, the choice is yours:
    - Tap Quick setup to use the same Wi-Fi network as your mobile device,
    - Tap
    Setup another network to use another Wi-Fi network.
  9. If all the instructions on the screen have been followed, then to update is finalized. Congratulations, you're all set!
Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.