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Note: Thermo can be installed on multiple accounts but it has a limitation of eight users. To install the Thermo on multiple accounts, you need to download Thermo app and create a Withings account. You will then be able to install Thermo.


Important: even though Thermo is now available on Health Mate, you still need to install it in the dedicated Thermo app. 


  1. Open the Thermo app.
  2. Tap Join.
  3. Enter all the information needed.
  4. Add extra family members if you would like to or skip this step.
    Note: You can add other family members later on if needed.
  5. Tap Install.
  6. Press and hold the button for 8 seconds until the display shows “SETUP”.
  7. Tap Next.
  8. Tap the Thermo you want to install from the popup window (iOS only).
  9. Tap Quick setup to use the Wi-Fi network already configured on your device or Setup another network if you want to use another one.
    For Bluetooth use, tap I don’t have a Wi-Fi network.
  10. Tap Next.
  11. Tap Start to watch the tutorial or Skip to skip it.
  12. Tap Got it!
  13. Tap Next to watch the tutorial or Skip to skip it.
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