The Withings App allows accounts to be associated with several user profiles at once, allowing an account-holder to add up to 8 family or friends to one shared Withings account.
There are two types of Withings Profiles:
- Account Profile: The primary account-holder or original user who can add and remove other users, set up Withings+ subscriptions and manage the account.
- User Profile: These are secondary guest profiles added by the account holder.
Adding a User Profile
On the Withings App (iOS or Android):
- Select the Profile icon in the upper left corner.
- Scroll down to 'Family' section.
- Select Add.
- Ensure you have user's consent to create their profile.
- Fill out the profile and select Next.
- Enter their height and weight and select
- User will receive a confirmation email to join your account.
- The new user profile will appear in the app and web dashboard.
Note: You will need to weigh yourself once more before the scale receives the new user's information.
On the Web Dashboard:
- Select the Profile icon in the upper right corner.
- Select the plus (+) icon.
- Ensure you have user's consent to create their profile.
- Fill out the profile and select Next.
- Enter their height and weight.
- User will receive a confirmation email to join your account.
- The new user profile will appear in the app and web dashboard.
Note: You will need to weigh yourself once more before the scale receives the new user's information.
Removing a User Profile
On the Withings App (iOS or Android):
- Select the Profile icon in the upper left corner.
- Scroll down to 'Family' section.
- Select the User Profile you wish to remove.
- Scroll down and select Delete This User.
Note: Deleting a user profile will also delete their data. - Confirm you want to delete the user.
On the Web Dashboard:
- Select the Profile icon in the upper right corner.
- Select Settings.
- Select the icon for the User Profile you want to delete.
- Scroll down and select Delete.
- Select the action you want from the tab.
Note: An email will be sent to the account holder's email address with a 7-day link to the profile's data for download.
Editing a User Profile
On the Withings App (iOS or Android):
- Select the Profile icon in the upper left corner.
- Scroll down to 'Family' section.
- Select the User Profile you wish to edit.
Note: User Profiles will only be able to edit their own profile details. - Edit the details to your preference.
- Select the checkmark in the upper right corner to save details.
On the Web Dashboard:
- Select the Profile icon in the upper right corner.
- Select Settings.
- Select the icon for the User Profile you want to edit.
- Edit the details to your preference.
- Select Save in the upper right corner to save details.
Making a User Profile Independent
Click here for instructions.