Disclaimer: This article applies only to users residing in North America.

Delivery status - updated on October 20th, 2021

As of October 20th, shipping times can be met in all the regions served, and orders placed on withings.com are not impacted.

However, please make sure to place your order early enough to avoid the upcoming Holiday season delays.

Got a withings.com order in progress? Check its status here. An email was sent to all impacted customers.

Delivery status - updated on December 17th, 2020

Due to unprecedented volume increases and limited employee availability related to the current pandemic situation, deliveries by December 25th cannot be guaranteed by postal services for orders placed on withings.com. 

• ✅  Estimated order preparation times can still be met by Withings and its logistic partners.
• ⚠️  Estimated delivery times cannot currently be held by UPS & USPS. More info

Got a withings.com order in progress? Check its status here. An email was sent to all impacted customers.

Delivery status - updated on September 21st, 2020 

Due to the public health policies currently in place to control the transmission of Coronavirus Disease 2019 (COVID-19), orders could be delayed. 

As of September 21st, shipping times can be met in all the regions served, and orders placed on withings.com are not impacted.

However, travel restrictions are likely to impact order preparation and/or delivery times in the near future. The Withings support team will keep delivery projections updated as new information is made available. 

We apologize for any inconvenience and want you to be assured we are working as hard as possible to have your order delivered as quickly as possible.