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To install your ScanWatch, perform the following steps:

  1. Open the Health Mate app.
  2. Tap Sign up.
    open-healthmate.png
  3. Tap Watches.
    setup-product-new-hm.png
  4. Tap ScanWatch.
    scanwatch-setup-watches.png
  5. Tap Install.
    scanwatch-install.png
  6. Press the side button of your ScanWatch. Setup should be displayed on the screen. Tap I see Setup or That's not what I see.
    scanwatch-getstarted.png
  7. If you selected That's not what I see, tap either My screen is off or My watch display time.
    scanwatch-getstarted-confirm.png
  8. If you select My screen is off, you will be asked to charge the battery and retry.
    scanwatch-charge-battery.png
    If you still encounter issues, please tap Contact Support.
  9. If you selected My watch display time, you will be asked to perform a factory reset. To do so, please follow the steps indicated on the screen of the Health Mate app.
  10. If your watch still cannot be found via Bluetooth, tap Try again. Make sure that your ScanWatch is placed close enough to your mobile device.
    scanwatch-no-ble.png
  11. Remove your watch from the Bluetooth settings of phone. Please follow the steps indicated on the screen of the Health Mate app.
  12. ScanWatch is now detected. Tap Next.
    scanwatch-detected.png
  13. Enter the code displayed on the screen of your watch. Tap OK.
    scanwatch-pairing.png
  14. Please wait during the update of the watch.
  15. If you're new to Health Mate, enter your email address, password, and then confirm your password. Tap Next.  
  16. Enter your first name, surname (last name), and birthday. Tap Next.
  17. Select your gender and enter your current height and weight. Tap Create.
  18. Tap Yes or No if the hands are properly positioned. Minutes and hour hands should be positioned at noon, while the activity dial one should be positioned to 100%.
    scanwatch-hands-noon.png
  19. Set the hour hand to twelve by twisting the dial.
    scanwatch-hour-hand.png
  20. Set the minute hand to twelve by twisting the dial.
    scanwatch-minute-hand.png
  21. Set the activity dial to 100% by twisting the dial.
    scanwatch-motion-hand.png
  22. ScanWatch displays now the correct time.
  23. Select on which arm you would like to wear your ScanWatch.
    scanwatch-wrist.png
  24. Scroll to discover the different features of ScanWatch. Tap Got it.
    Note that these features can be activated later by going to the Devices tab of the Health Mate app.
    scanwatch-features-ok.png
  25. Tap Next twice to see the tutorial on how to use the side button of the watch.
  26. Tap Understood and follow the indications on the screen to take your first ECG recording (US users only).
    scanwatch-ecg-results-us.png
    Note that the first ECG results will be available after 24 hours as they will need to be validated by health professionals (US users only).
  27. Tap Understood at the end of the recording (US users only).
    scanwatch-ecg-us.png
  28. Tap Start to launch the tutorial.
  29. Tap Next.
  30. Review the document and tap Accept and activate.
    scanwatch-doc-review.png
  31. Follow the indications on the video to take your first ECG recording. Navigate through the different screens by pressing and rotating the side button of the watch. After pressing briefly the button to start the ECG recording, position your fingers on the metallic ring (as shown in the video).
    scanwatch-ecg-recording.png
  32. If an error occurred, tap Try again.
  33. Tap Understood at the end of the recording.
    scanwatch-ecg-row.png
  34. Tap Start to discover the oxygen saturation feature (SpO2).
    scanwatch-spo2-start.png
  35. Review the document and tap Accept and activate.
    scanwatch-doc-review.png
  36. Follow the indications on the video to take your first SpO2 measurement. Navigate through the different screens by pressing and rotating the side button of the watch. After pressing briefly the button to start the SpO2 recording, position your fingers on the metallic ring (as shown in the video).
    scanwatch-spo2-progress.png
  37. If an error occurred, tap Try again.
  38. Tap Understood at the end of the measurement.
    scanwatch-spo2-ok.png
  39. Tap Start to discover the Respiratory scan feature.
    scanwatch-respiratory-scan-1.png
  40. Tap Next.
    scanwatch-respiratory-scan-2.png
  41. Tap Next.
    scanwatch-respiratory-scan-3.png
  42. Review the document and tap Accept and activate.
    scanwatch-doc.png
  43. Tap Set frequency.
  44. Select your Respiratory scan frequency. It is recommended to set Automatic as Always On will reduce the battery life of your watch.
    scanwatch-respiratory-scan-frequency.png
  45. Tap Understood.
    scanwatch-respiratory-scan-done.png
  46. Tap Got it.
    scanwatch-respiratory-scan-gotit.png
  47. Select your Workout regularity and tap Confirm.
    scanwatch-workout-regularity.png
  48. Select your Step goal and tap Set as goal to validate.
    scanwatch-step-goal.png
  49. Tap Understood.
    scanwatch-activity-understood.png
  50. Tap Next to start the Workout mode tutorial.
    scanwatch-workout-1.png
  51. Tap Next three times.
  52. Tap Activate.
    scanwatch-phone-activate.png
  53. Select Allow once to have the most accurate GPS data.
    scanwatch-phone-allow.png
  54. Tap Go to settings and make sure that Always allow is enabled in the Location Settings of your phone. To do so, go to Settings > Privacy > Location settings > Always allow.
    scanwatch-health-mate-always-allow.png
  55. If you selected Later, note that you won't be able to track your workouts and use the GPS tracking feature.
  56. ScanWatch is now activated. You are redirected to the Devices screen of the Health Mate app.
  57. Tap Notifications.
    scanwatch-devices.png
  58. Tap Enable notifications and Applications, then select the notifications you want to enable.
    scanwatch-notifs-select.png
  59. You will be able to update the settings of your ScanWatch by going to Devices > ScanWatch > More settings.
    scanwatch-more-settings.png
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