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Please read all the use information below before using your ScanWatch.

  • Your ScanWatch is designed to work in ambient temperatures between 5°C and 40°C (41°F and 104°F) and humidity range of 20% to 90% relative humidity.
  • Your ScanWatch may be stored in a clean, dry location between -20°C and 85°C (4°F and 185°F) when not in use.
  • Do not use ScanWatch if it is damaged. The use of a damaged device could cause patient injury or equipment failure.
  • Do not take recordings during a medical procedure (e.g., magnetic resonance imaging, diathermy, lithotripsy, cautery, and external defibrillation procedures).
  • Do not use ScanWatch to diagnose heart-related conditions.
  • Do not use ScanWatch with a cardiac pacemaker, ICDs, or other implanted electronic devices.
  • Do not use ScanWatch to take a recording during physical activity.
  • Avoid any extreme temperature changes (for instance sauna or steam room).
  • Avoid any kind of shock, be it physical, thermal, or otherwise. They may damage the internal and external components of your watch.
  • Ensure that dust, sand, or other debris does not come into contact with the watch button as it may cause the button to stick or become difficult to press or rotate. If this occurs, rinse the watch in warm water for approximately 20 seconds and rotate the button forward and backward. Be sure not to press the button while underwater. Then, allow the watch to fully dry using a lint-free cloth.
  • Avoid any exposure to cosmetics and substances like perfume or oil. They may damage the overall appearance and quality of the watch.
  • Keep the case of your ScanWatch away from any sharp or hard objects to prevent any scratches.
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