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I'm new to Health Mate

If you don’t already have a Health Mate account, you have to create one in order to set up and use your Withings Move.

To install your Withings Move, perform the following steps:

  1. Open the Health Mate app.
  2. Tap Sign up.
    open-healthmate.png
  3. Tap Watches.
    setup-product-new-hm.png
  4. Tap Withings Move.
    setup-watches-new-hm.png
  5. Tap Install.
    setup-move.png
  6. Press the button on the side of your Withings Move and tap Next.
    setup-press-button-move.png
  7. Make sure that your Withings Move is placed close enough to your mobile device.
  8. Tap Next.
    move-detected.png
  9. Tap Pair.
    Withings Move-pairing.png
  10. Tap Pair again.
    Withings Move-pairing-confirm.png
  11. Tap Next.
    Withings Move-connected.png
  12. Enter your email address, password, and then confirm your password. Tap Next.
  13. Enter your first name, surname (last name) and birthday. Tap Next.
  14. Select your gender and enter your current height and weight. Tap Create.
  15. Please wait a few seconds during the initialization of the watch hands and the update of your Withings Move.
  16. Tap Done.
    Withings Move-setup-done.png
  17. Please wait a few seconds during the automatics time configuration.
  18. Tap Yes if the hands are well initialized or No if they are not correctly positioned.
    calibration-hands-question-Withings Move.png
    If you select No, you will be prompted to set the hands.
  19. Slide your finger on the wheel displayed in the app until the minute hand reaches noon. Tap Next.
    calibrate-minute-hand-Withings Move.png
  20. Slide your finger on the wheel displayed in the app until the hour hand reaches noon. Tap Next.
    calibrate-hour-hand-Withings Move.png
  21. Slide your finger on the wheel displayed in the app until the activity hand reaches the 0% mark. Tap Next.
    calibrate-activity-hand-Withings Move.png
    Note that the activity hand only Withings Moves in one direction.
  22. Tap Done.
    calibration-done-Withings Move.png
  23. Tap Next twice to set your Activity Goals.
    Withings Move-activity-goals.png
  24. Tap and slide the daily step goal up or down to select the goal you want.
    set-step-goal.png
  25. Tap OK.
  26. Tap Next.
    Withings Move-tuto-1.png
  27. Tap Next to discover the Workout with GPS assist feature.
    Withings Move-gps-workout.png
  28. Tap Next to watch the tutorial.
  29. Select Always Allow.
  30. Tap Go to timeline.
    Your Withings Move is now activated.
    move-timeline-done.png

 

I already have a Health Mate account

If you have already a Health Mate account, you can get started on the installation process. To do so, perform the following steps:

  1. Open the Health Mate app.
  2. Log in to your account, if you already have one, or create one.
  3. Tap Devices.
  4. Tap +.
    install-device-new.png
  5. Tap Watches.
    setup-product-new-hm.png
  6. Tap Withings Move.
    setup-watches-new-hm.png
  7. Tap Install.
    setup-move.png
  8. Press the button on the side of your Withings Move and tap Next.
    setup-press-button-Withings Move.png
  9. Make sure that your Withings Move is placed closed enough to your mobile device.
  10. Tap Next.
    Withings Move-detected.png
  11. Tap Pair.
    Withings Move-pairing.png
  12. Tap Pair again.
    Withings Move-pairing.png
  13. Tap Next.
    Withings Move-connected.png
  14. Select the user who will be using the Withings Move.
  15. Please wait a few seconds during the initialization of the watch hands and the update of your Withings Move.
  16. Tap Done.
    Withings Move-setup-done.png
  17. Please wait a few seconds during the automatic time configuration.
  18. Tap Yes if the hands are well initialized or No if they are not correctly positioned.
    calibration-hands-question-Withings Move.png
    If you select No, you will be prompted to set the hands.
  19. Slide your finger on the wheel displayed in the app until the minute hand reaches noon. Tap Next.
    calibrate-minute-hand-Withings Move.png
  20. Slide your finger on the wheel displayed in the app until the hour hand reaches noon. Tap Next.

    calibrate-hour-hand-move.png
  21. Slide your finger on the wheel displayed in the app until the activity hand reaches the 0% mark. Tap Next.
    calibrate-activity-hand-Withings Move.png
    Note that the activity hand only Withings Moves in one direction.
  22. Tap Done.
    calibration-done-Withings Move.png
  23. Tap Next twice to set your Activity Goals.
    Withings Move-activity-goals.png
  24. Tap and slide the daily step goal up or down to select the goal you want.
    set-step-goal-Withings Move.png
  25. Tap OK.
  26. Tap Next.
    Withings Move-tuto-1.png
  27. Tap Next to discover the Workout with GPS assist feature.
    Withings Move-gps-workout.png
  28. Tap Next to watch the tutorial.
  29. Select Always Allow.
  30. Tap Go to timeline.
    Your Withings Move is now activated.
    Withings Move-timeline-done.png
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