choose language

Deutsch Français 日本語 简体中文

Disclaimer: Due to health regulations and clearances, some ScanWatch features may not be available or may not have clinical validation in your region. Learn more.

If you’ve set up your ScanWatch, but don’t see the ECG or SpO2 features, you may have skipped the module which asks that you accept the instructions to activate them.

Why am I required to accept these instructions?

Because ECG and SpO2 are medical-grade features, we are required to ask for your permission before activating them.

If you’d rather not activate them, you can skip the instructions below.

How can I activate the ECG and SpO2 features?

To activate the ECG and SpO2 features of your ScanWatch:

  1. Open the Health Mate app with your ScanWatch close by so that it can sync.
  2. Tap on the Devices tab in the app.
  3. Locate ScanWatch and select Tutorials.
  4. Scroll down to Electrocardiogram or Oxygen Saturation and tap the feature you wish to active.SW-ECG-SPO2-2.png
  5. Follow the onscreen instructions.
Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.