Factory resetting your Body allows you to delete all of the data stored on it.
- Factory resetting your Body will not remove any of the data that was synced from the Health Mate app.
- All data that wasn't synced before resetting your Body will be lost permanently.
To reset your Body, perform the following steps:
- Go to the Bluetooth settings of your mobile device and remove the scale from the known devices.
- Open your Health Mate app. Tap Devices and locate your Body.
- Tap All settings then scroll down and tap Dissociate this product.
- Turn your Body over and look for the button beneath your scale.
- Hold the button for 8 seconds and release it.
- Turn your scale back and look at its screen, three options are displayed: mac, upgrade and reset.
- Press the button again until the arrow is pointing to reset.
- Wait for the scale to restart. Hello! appears on the screen. That means you're all (re)set.