choose language

Deutsch Français 日本語 简体中文

If you have questions or need technical assistance, we offer several ways to get help.

Help Center hcicon.png On our Help Center you can find answers to many questions you may have as well as troubleshooting, user guides, videos, and more.

Forum forumicon.png Our forum contains a wealth of information shared by Withings’ users which may answer your questions.

Email emailicon.png You can submit a support request and a member of our Support Team will follow up with you via email. To do this, click here and select the product and topic with which you need assistance, or use the Contact Us link at the bottom of any support article. 

Phone Support phoneicon.png We offer phone support in the U.S., Canada, France, Germany, and the U.K. If you are in an area where we offer phone support, you will be given the option to call with a local phone number after selecting the Contact Us link at the bottom of any support article. Alternatively, click here and select the product and topic with which you need assistance.

Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.