If you have questions or need technical assistance, we offer several ways to get help.

Help Center 🔍

On our Help Center you can find answers to many questions you may have as well as troubleshooting, user guides, videos, and more.

Forum 🗣

Our forum contains a wealth of information shared by Withings’ users which may answer your questions.

Chat 💬

We offer live Chat support in English, French, and German. To get help, click here and select the product and topic with which you need assistance, or use the Contact Us link at the bottom of any support article and select the Chat option.

You will be required to confirm that you have already searched the available resources before being able to access Chat. 

Email ✉️

You can submit a support request and a member of our Support Team will follow up with you via email. To do this, click here and select the product and topic with which you need assistance, or use the Contact Us link at the bottom of any support article.

You will be required to confirm that you have already searched the available resources before being able to access our contact form. 

Phone Support 📞

We offer phone support in the U.S., Canada, France, Germany, and the U.K. If you are in an area where we offer phone support, you will be given the option to call with a local phone number after selecting the Contact Us link at the bottom of any support article. Alternatively, click here and select the product and topic with which you need assistance.

You will be required to confirm that you have already searched the available resources before being able to access our contact form.