If you have questions or need technical assistance, we offer several ways to get help.

Help Center On our Help Center you can find answers to many questions you may have as well as troubleshooting, user guides, videos, and more.

Forum Our forum contains a wealth of information shared by Withings’ users which may answer your questions.

Email You can submit a support request and a member of our Support Team will follow up with you via email. To do this, click here and select the product and topic with which you need assistance, or use the Contact Us link at the bottom of any support article. 

Phone Support We offer phone support in the U.S., Canada, France, Germany, and the U.K. If you are in an area where we offer phone support, you will be given the option to call with a local phone number after selecting the Contact Us link at the bottom of any support article. Alternatively, click here and select the product and topic with which you need assistance.