choose language

Deutsch Français 日本語 简体中文

We’re excited to announce that we have improve the refresh token expiration in order to make sure our clients always get a valid refresh token on their end.


  • Announcement Date: 03/16/2021
  • Release Date: 03/23/2021

What's new?

Previously, the refresh token used to generate a fresh access token was invalidate as soon as the new pair of access token and refresh token was generated. In the event where the client did not get the response of the refresh call, this behavior might sometimes lead to a situation where the client is no longer able to refresh the access token and therefore loses his OAuth link with the end-user.


In order to get rid of this limitation, we have implemented a new behavior that will keep valid the refresh token used to generate a fresh access token:

  • until the fresh access token is used (therefore confirming the correct reception of the new tokens); or,
  • for an extra-lifetime of eight (8) hours.

What is the impact in current API integration?

No impact. No change in the integration is required.

Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.