choose language

Deutsch Français 日本語 简体中文

Compatible OS

  • iOS 10 or higher
  • Android 6 or higher

BPM Connect is not compatible with Windows Phone.

Compatible Devices

  • iPhone 5 and higher
  • iPod Touch 6th Gen and higher
  • iPad 3rd Gen and higher
  • iPad Air 1/2
  • iPad Mini (2nd Gen and higher)
  • BLE (Bluetooth Low Energy) compatible Android device

To know if your device is compatible, you can download the Health Mate app, open it, go to Devices, and see if BPM Connect is one of the devices that you can install. If you can't see it, your device is not compatible.

Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.