choose language

Deutsch Français 日本語 简体中文
Community Forum
Contact us

BPM Connect - I can't see BPM Connect in the Bluetooth settings of my mobile device. What should I do?

  1. Make sure you've activated the Bluetooth of your mobile device.
  2. Make sure BPM Connect is not already paired and connected to another smartphone.
  3. If you are using BPM Connect with a different smartphone than the last smartphone connected, you have to:
    - Disable Bluetooth on the other device.
    - Go to the Bluetooth settings of your device and tap the name of your BPM Connect to connect it.
Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

Agree
Disagree