Factory resetting your device allows you to delete all data stored on it.

Important:

• Resetting your device will not delete data already synced to the Withings app.
• All data that has not been synced before resetting your device will be permanently lost.
• The reset process is the same for Move and Move ECG.

Here's how to reset Move ECG:

1. Open the Withings App.
2. Tap your Devices in the upper right.
3. Find your device and scroll down to the very bottom.
4. Tap Dissociate this product and then Remove from my account.
   Note: If you don't see the device in your devices section, simply skip to step 5.
5. Go to your mobile device's settings, select Bluetooth, and locate your Move ECG in the list of paired devices. Remove it from the list of connected devices.
6. Press and hold the button on the side of the watch.
   Caution: Training mode will appear for about a second, but keep the button pressed until the watch vibrates twice.
7. Once the watch has vibrated twice, release the button. The activity needle on the watch will then move to 50%.
8. Press the button on the watch 5 times. Each time you press the button, the activity needle moves closer to 0%.
   Important: Between each click, it is important to allow time for the activity hand to move so that it can get a little closer to 0%.
9. When the activity hand reaches 0%, the watch vibrates and the hour and minute hands move to 10:10.
10. The watch is now reset.