choose language

Deutsch Français 日本語 简体中文

How does the ECGs Cardiologist Review Program work?

This program, implemented by Withings and partner Heartbeat Health, gives access to the ScanWatch user's ECG recordings to a board-certified cardiologist for three months. Once a week, the cardiologist will review the ScanWatch-recorded ECG traces and then provide a review every month. The review will be available in the Health Mate app.


What are the requirements to subscribe to the program?

To take part in the program, a few requirements are needed:

- Owning a ScanWatch
- Having the ECG feature activated
- Using an iOS mobile device
- Living in the U.S.


How to subscribe to the ECGs Cardiologist Review Program?

All information about subscription and access is available in this article.


How to access the review in my Health Mate app?

All information about subscription and access is available in this article.


What are the benefits of the program?

Having your ECG reviewed by a cardiologist comes as a complement to the Afib detection of ScanWatch. The in-depth analysis of the cardiologist will indeed facilitate the detection of potential other pathologies or cardiac irregularities.


Who is reviewing my ECG recordings?

Your ECG recordings will be reviewed by board-certified cardiologists from Heartbeat Health.


I have a question about my ECG recordings, what you should I do?

Questions regarding ECG recordings and reviews are being handled by Heartbeat Health. We recommend reaching out to them via the email address provided in the app for this purpose.


What happens if I want to cancel my subscription before the end of the program?

Purchases and cancellations are handled by Apple. We encourage you to contact their customer service for more information.


Was this article helpful?

Didn't find what you need? Here's how to get in touch.

Contact us
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.