Note: If your scale is brand new, make sure to pull the tab from the battery compartment on the bottom of your scale. If you are reinstalling your scale, please remove a battery and replace it to reset the scale and start the installation process.
Before beginning installation, make sure of the following:
- You know your Wi-Fi password.
- Your phone's bluetooth is on.
- The Withings App has permission to access your location.
To install your Body Scan scale, please follow these steps:
- Open the Withings App.
- Tap the Devices icon and then the plus (+) symbol.
- Tap Scales, then Body Comp.
- Tap Start Installation.
- Press and hold the pairing button on the top side of the scale for at least three seconds to turn it on.
- The scale screen should show a QR code and the words "Open Withings App."
- Once the app detects the scale, tap Next.
Note: It may take up to a minute for your scale to be detected by your mobile device. - You will be asked to pair your scale. Select Pair on the bottom of the screen.
- A Bluetooth Pairing Request window will then pop up in the app and ask you to enter a 6-digit pairing code.
- Please check the screen of your Body Scan for the code.
- Once you have entered the code in the app, select Pair on the pop-up window.
- Wait for the app to find and update your scale.
- Select your preferred Wi-Fi network. Enter the password of your Wi-Fi network and tap Connect to install your scale via Wi-Fi.
Note: You can also tap Scan QR Code or Manual Configuration . - If you do not have a Wi-Fi network or prefer to connect your device to only sync via Bluetooth, select No Wi-Fi Available.
Note: For usability and synchronization purposes, Withings recommends Wi-Fi installation. - Once your scale is connected, your installation is complete and you can tap Explore Features!