You may need to update the communication mode of your Body Comp due to a recent network change or simply because you'd like to alter how your scale connects to your phone and/or Wi-Fi network. Please follow the steps below to see how to do this.
To update the communication mode on your scale, please follow these steps:
- Open the Withings App.
- Go to Devices.
Select Body Comp.
Select Update Wi-Fi Configuration.
- Press the button on the bottom of the scale for three seconds. The screen should say "Start App." Select Next.
Updating Bluetooth: Select Pair then tap I don't have a Wi-Fi network to use Bluetooth.
Updating Wi-Fi: Select Pair and then one of two options:
- Select your common network name. A pop-up will ask if you want to keep using it. Select Keep using this network to continue to use the same Wi-Fi network as your mobile device.
- Select another network to use another Wi-Fi network.
- Follow the on-screen instructions and you should be all set!