[NEW] Firmware 2651 🚀

Thanx for the new firmware! 👍😊

"After receiving a notification..." - and I really thought at first that you implemented my suggestion to be able to read a missed notification...

Any news when such an option will arrive?

Hello @jostwithings,

Thank you for your comment! 😃 I don't know if our development team is planning on implementing this new feature but rest assured that your request has been shared to them.  

Have a lovely day,

Armelle, Withings Customer Service

Like the notification of a "none-average" heart rate. Do not need ten alarms, but some may. I wish it could realize when I am pushing a shopping cart and not on a bike... looking forward to this update hitting the US... 

How about adding weather? Everyone has been asking this ever since the steel series and a highly wanted feature, which every other watch has, but you guys seem to refuse to have weather available. I think 10 alarms is far less important than a weather option. Why does this fall on deaf ears? Why not listen to your customers?

I agree with the comments above. Would it be difficult for the Withings leadership to keep track of 5 or 10 most requested features on this forum over the years, and then implement as many of those as possible in every subsequent update? That would go along way in you proving that you do really listen to your customers’ wishes and want to make this product better for those who use it. Thank you for all the efforts, but more frequent updates and new features/improvements that are in line with what we are looking for it would be much appreciated!

Your watches are beautiful, but you can do so much better on function!

good, the heart software issues are what I am very interested in.. sounds very helpful for me and other like me

Yes. To underscore what others are saying. Weather notification and audio control, please.
Also, curious how many people use the Breathe feature. I’d be shocked if it wasn’t a minority of the customer base. Probably the same folks who need to set TEN alarms:-) 

Je n’ai pas encore accès a la MAJ mais je voulais savoir si y allait avoir un patch pour corriger le fait qje lorsqu’on conduit une voiture, ça détecte qu’on faif du vélo…

Je suis fatigué tous les jours devoir supprimer cet exercice, je pensais que des stats étaient envoyé lorsqu’on mettait « fausse activité ».

Y aura t il des ajouts dans les workout ?

Hello everyone, 

@joelie and @lyvans.hervouet: Our development team is trying to soon release a feature that would allow the users to deactivate the automatic activity detection. We will let you know here on the Forum once it's available. 😊 / Notre équipe de développement essaye de bientôt sortir une fonctionnalité qui permettrait aux utilisateurs de désactiver la détection automatique d'activité. Nous vous informerons sur le Forum lorsque celle-ci sera disponible. 😊 Par ailleurs, je n'ai pour le moment pas d'informations quant à un potentiel ajout d'activités. 

@dennisrogersx, @yugo69, and @urvakshk: Rest assured that our new firmwares and updates always take our customer's requests into account. For example, the automatic resting heart rate alerts and the bidirectional synchronization were long-awaited features, as well as the 10 alarms. Since it requires a lot of work for our developers, we can't release new features too often, but we're doing our best to do it as regularly as possible. Thank you for sharing again your ideas of a weather screen and an audio control, I'm forwarding them to our product team! 

Happy Monday,

Armelle, Withings Customer Service

Good morning,

I wonder when Withings will correct the bug that staying in bed after awakening is still counted as sleep as long as you do not get up. Scanwatch measured sleep time is sometimes twice as long as Fitbit measured ones. The Fitbit watches are far more precise when measuring sleeping behaviour. I also do not understand why the Scanwatch cannot make a distinction between deep sleep and RAM phases. Fitbit can...

When are you going to catch up?

And lately mine still records when I am wide awake I am still sleeping. Was up at 6:20am this more and 10:30am was recorded as my wake time, so was up 4 hours and walked around etc and said I woke at 10:30am.

The sleep lately has been crap, totally off and annoying I have to manually adjust it. When are they going to have the biggest required feature, weather. Goes to show they don't listen to their feedback and customers

Thank you for the update - are there any news regarding https://support.withings.com/hc/en-us/community/posts/360026174133-Heart-Rate-Variability-HRV- HRV monitoring mentioned in January 2022?

I was about to ask also about HRV
- https://support.withings.com/hc/en-us/community/posts/360026174133/comments/4413718445585

Any updates?

Amazing features, can’t wait to see « find my phone » being in the next release 😇 Seriously please i’m begging i’m a developper I will do it myself if it means we can have the option

Hi just updated too the new features.
Now Just waiting for HRV 🥳🥳 Withings.

@Armelle
Thank you for this update and please extend my thanks to the teams that put work into improving the Withings Scanwatch.
I appreciate it very much that even without a subscription model you continue to improve upon your products.

I do agree with some of the posts here in that the Scanwatch has a lot of unfulfilled potential as a Smartwatch and I hope that at least some more of that potential will be utilized in the future. Personally, the most useful feature for me would be a calendar integration right on the watch so that I could see my upcoming appointments.

I did however buy the Scanwatch as the product it is and I am quite glad you're putting in the work to actively support it.

@Armelle

Very happy to see that you haven't abandoned the scan watch, which was a feeling that creeped up on me after so many months of no updates or news. Can't wait for the update to roll out and become available for my watch.. seems to take forever.

It seems though that you guys have forgotten to update the changelog?

https://support.withings.com/hc/en-us/articles/360010670098-ScanWatch-What-s-new-with-my-watch-

Hello everybody,

Thank you for being so active on this thread! 😃 

@erwin.ebermann: Don't hesitate to create a new thread on the Forum or to email us via http://within.gs/help, we'd be happy to help you. Furthermore, please know that our development team is working on improving the sleep algorithm of ScanWatch. As it will take some time, I don't know yet when this new algorithm will be available. We will keep you posted on our social media, as well as on the Forum.

@kurtextrem, @robertovg24 and @zafislam9: The HRV feature requires a lot of work, as well, so I don't have an ETA. As for the sleep algorithm, we will keep you informed on our public channels. 🙂

@m-a-les: Thank you for your request of adding a "Find my phone" option. It has been shared to our product team! 😄 

@falk.pschebezin and @cul8rit: Thank you very much for your kind comments! @cul8rit: I have forwarded your request regarding a calendar integration to our product team. 

@jvl88: Thanks for sharing this link, I've let my colleagues in charge of the customer support content know. You can find the release note here. 🙂 

Happy Monday,

Armelle, Withings Customer Service

Hi Armelle
Thanks for your reply and update,can you just clear what will this new sleep algorithm will achieve. Just wondering if you can get dev team to do a small fix.When you reach your goal in HM app why u can not see the green star and lines  goal indicator in the Home layout page.Only shows in activity page.
Kind regards 🙂.

Has everybody received this firmware? Im still stuck on 2421

Same for me... Havn't received this firmware too ...

I have had the scanwatch for several months now and I am still getting the "Take your first oxygen saturation measurement" notification although I have done the tutorial numerous times. Will you please squash this bug. Reading the forums it has been around for several years and is still there in the latest HealthMate App

They dont care, like one of the most requested features asked for and totally ignore it, its a weather feature, on every smart watch bar withings

@runebuljo and @erwin.ebermann yes some have received (mine got a couple of weeks ago).

You can always contact support with the device id and ask to have the update pushed to it.

@freitasm: Customer support told me that they can not manually push updates to watches.

in email they said not everyone has gotten the update, yet

Think it's done in batches you will receive,just have wait a bit.

When will we get the chance to see HRV too?! It would be really interesting how it works

Can we get a list of bug fixes and improvements? So I know what to expect, and what to report again if it doesn't work?

Have not yet received the update. 

I wonder when you will finally manage to distinguish RAM and sleep phases when measuring sleep. I also wonder when you will be able to eliminate the bug in sleep measurement that the time after waking up is still counted as light sleep if one does not get up. With alternative products like Fitbit, I get realistic sleep times of 5:30 hours, while the Scanwatch measures 7 hours and more. This is ridiculous.