[NEW] Firmware 2651 🚀

ScanWatch

November 23, 2022 16:18
Edited

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Written by Armelle

45 comments

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Hello everybody,

I’m very happy to announce to you that we’ve just started to release ScanWatch’s new firmware 2651! As usual, the deployment is progressive and the firmware will be available to everyone in the following weeks. We will keep you updated here once everyone has access to the firmware.

🤔 So what are the new features?

🫀 Automatic resting heart rate alerts

Your ScanWatch can now alert you if your heart rate is significantly higher or lower than your average resting heart rate. In order to activate this feature, open Health Mate, go to “Devices” > ScanWatch > High/low heart rate. Tap on “Automatic” or select a personalized threshold. Don’t forget to activate the feature “Receive notifications” then go back to the Home page and scroll down in order to force the syncing between Health Mate and your ScanWatch. You will now get alerted when your resting heart rate is lower or higher than usual.

🔄 Bidirectional synchronization (two-way sync)

Now, all your metrics, such as steps, calories, distance and elevation, can be synchronized across all of your Health Mate enabled devices. For example: steps synced from a partner-app to Health Mate will now also be visible on your ScanWatch.

🚶‍♂️ Step goal notifications

Your ScanWatch will now notify you when you’ve reached your step goal twice (or more) in one day. It can also show you how many times you were able to reach your goal in a row.

🤫 “Do not disturb” mode

After receiving a notification, a long press on the watch’s crown leads directly to the “Do not disturb” setting on ScanWatch.

⏰ Alarms

You can now create 10 alarms!

If you have any questions, don’t hesitate to ask them here! 🙂

Happy posting,

Armelle, Withings Customer Service

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Comments

stephan.maertens

December 30, 2022 18:53

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Hello Withings crew.

This is a very great update. As athlete my resting pulse at night is around 38 bpm.

With the new function i have now a life saver at night if my heart goes below my setting 35 BPM.

Just an important question. Is the watch keeping checking the HR pulse every 10 minutes?

Maybe this time frame for this option is a bit too wide. It would be more a life saver if the watch checks every 2 or at least every 5 minutes the pulse. I don’t mind some less battery with this function on.

Anyway i wish team withings all the best for 2023 and hope the HRV function will be in the next Big update.

Best regards.

Stephan
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Simone W

December 30, 2022 22:08

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Bis heute kein Up-date :-(
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Adrian G

December 31, 2022 06:32

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how to update my watch? im still on 2421 LOL
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Simone W

January 01, 2023 15:42

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When will my watch get the new update?
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gidecost

January 02, 2023 09:34

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Since I updated the software to version 2651 the "Respiratory Disorders" function does
not work well. In fact, I've always been in the green zone but now I'm always in 
the yellow zone and a "to be reviewed" message about the measure comes out

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erwin.ebermann

January 03, 2023 16:43

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I finally got my update now.
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dusty

January 07, 2023 17:06

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After I updated it I'm not getting SpO2 readings. It says Inconsistent about 80% of the time I activate a reading manually. It was fine before. What changed?
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Guido R

March 03, 2023 22:13

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I still do not get the update offered. What is going wrong?
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Steven P

March 07, 2023 18:36

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I tried to reply to:

sdtbluethink

I still do not get the update offered. What is going wrong?

---------------

you may need the app if you don't have it,, on your phone. if wrong, then maybe someone else can answer.
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Guido R

March 07, 2023 18:49

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Hey @retiredat44,
I have the app installed and activated throughout. Even when I go into the settings and check for an update, it says my firmware is up to date.
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Daniel F

March 11, 2023 13:01

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I own a Scanwatch. It's stuck on an earlier build. Can I do a force update?
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cpuig66

March 15, 2023 23:02

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I am not able to update my scanwatch. How can it be possible? Quite long aince the release.
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ch.p.f

June 02, 2023 03:17

Edited

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Same issue as above @cpuig66 and @guinness.squirrel.

Just bought a ScanWatch on Amazon (apparently a returned Model: HWA09, release year 2020). I checked the installed firmware version in the iOS App but also directly on the info screen of the watch itself: 2421. I tried to update the firmware to 2651. Despite several update attempts, the firmware does not update to 2651; it remains 2421 (watch info and app) though the HealthMate app tells me that my watch is "up-to-date". I am using the most recent iOS HealthMate app version (15.6.1).

Is the new firmware update 2651 no backward compatible with earlier ScanWatch models?

If there is a backward compatibility issue, what is the hardware cut-off date/model?
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kreft.klaus

June 02, 2023 06:41

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after new Update from the APP iOS June/2023 can´t connect anymore any devices. I got a scale, watch and blood pressure and all of them not working anymore, so that was not a nice update !!
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Mike S

December 27, 2023 20:09

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Forget about HRV for Scanwatch, to be honest I'm concerned about Withings keeping their latest promise about HRV for the Scanwatch 2. They promised it in Sept, Oct then the last quarter of 2023, then the end of 2023 and now its just 'early 2024'. I don't think I've come across a company who have a product with such promise who just don't seem to listen or even care about their customers. I'm going to hang on to the SW2 for a few months then flog it if they don't keep their promises (again).
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