19 comments
7 likes
Three days ago, my body cardio stopped syncing my weight. All other measurements are being synced. I battery is full, I did a factory reset, and also added it to the app again. Same issue with WiFi and Bluetooth. (Side note: Sync with apple health stopped working this winter. It only syncs if I sign out and back into the app).
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Have the same issue… weight not sync to app for 2 weeks already. And in Apple Health last data point is end of April.
WTF?
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I’m having the same issue. The scale is working and the scale shows up in my app but my weight measurements are not showing up
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Weight stopped syncing 4 days ago to my app???
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I've been having this same problem since June 30, 2023. The weight tracking and weekly reports are the only reasons I bought this scale in the first place. I haven't received a weekly report since November of last year. This scale is starting to lose its usefulness beyond any cheaper product.
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My app receives the weight but on the graph it is not display
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Mine stopped mid-July. Any solution @withings??
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got the same issue.
my weight works just fine, bit my wife and kids stopped syncing.
Anyone got a solution?
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None of my data was syncing for about a month with either the scale or the blood pressure cuff, even though on the devices tab, it said the data was synced today. So the bug seems to reside in the app. I logged out and back in and my data all synced up and I just took a new reading and hit showed up right away too. But my wife and kids data didn't show up. So I seem be having the same problem now as @glaenzchen.
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Same is happening to me and it’s not the first time. This issue happened last year
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Same problem with the thermometer here since June no sync.
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Same problem, only weight is not synchronised for a month. Any solution?
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Same
For me. No weight data syncing.
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Same for me. What's the point of having this "smart scale"?
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I had the same problem but continued to update the wifi and now syncs.
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samo samo. Have to manually enter weight.
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Weight stopped syncing from my scale to my app. Was there any resolution? I was thinking about upgrading, but now I'm definitely not going to.
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Similar problem to above - data not syncing with App but it’s being recorded. WiFi, Bluetooth all set up, reinstalled App today but nothing so far. Very frustrating. Any ideas?
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Problem solved. About 1 year ago I found my device not syncing anymore. After an extensive search, didn't find at the time a great support from the company. I decided to simulate as I have bought a new device. Deleted the app, removed the batteries and started all from the scratch. Problem solved however I could never identify exactly what was the solution. Hope this message would be somehow useful for the ones that are struggling with the problem currently. Best regards.
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Same problem by me. I have tried everything but nothing works.
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