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Steps still inaccurate when pushing stroller

ScanWatch
Answered
Written by brpage

2 comments

My watch does not count the steps when I am pushing a stroller. My Fitbit had this problem, but corrected it some years ago. Also I would like to see a graph of all the pulse ox measurements taken during the night.
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Date Votes
  • Official comments from Withings
    Lyn
    • Edited

    Hello @brpage,

     

    Thank you for reaching out.

     

    I'm sorry to hear that your steps aren't being tracked by your ScanWatch when you're pushing a stroller. I would like to inform you that we have addressed a similar topic in this post. Please feel free to refer to our previous response for further information.

     

    Can you please specify which measurement your Pulse Ox tracks at night that you would like to view on the Withings app?

     

    We hope you have a wonderful day.

     

    Lyn, Withings Customer Service

  • tunanisli
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    The ScanWatch detects walking with stroller as cycling. This has apparently been an issue for Withings for a long time without a fix. I’m also not happy trying to walk with one hand on the stroller to avoid the misreading. It causes a strain on my ankle, please fix the algorithm for us parents. Thanks

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