Body Comp failing to setup since update

Heya, I changed the battery. It asked to update the scale and the app.

Since then, I cannot follow the instructions for factory reset as 1) Dissociate your scale from your Health Mate by opening the app and going to Devices > Body+ > Dissociate this product.

There is no devices section, I only have the option to install the device.

I have also got the phone to forget the device and factory reset the scale and same thing happens completely fails.

I think your update has screwed it up. What a piece of garbage.

I cant even submit an email because it wont let me!