Afib detection missing

ScanWatch 2 / Nova
Answered

Comments

  • Official comments from Withings
    Lyn

    Hello,

     

    Thank you for reaching out. I'm sorry to hear that you're experiencing difficulties with accessing the atrial fibrillation (AFib) notification feature on your app for your ScanWatch 2.

    It seems there's a bit of confusion regarding the functionalities of the ScanWatch 2. Unlike its predecessor (ScanWatch), the ScanWatch 2 does not automatically monitor for signs of AFib.

    However, it is equipped with the capability to record a clinically validated electrocardiogram (ECG) and detect signs of atrial fibrillation during your on-demand ECG measurements.

    To utilize this feature, please ensure that you initiate a manual ECG recording. If you continue to face challenges in locating this function or have any further questions, our customer service team is on hand to guide you through the process and ensure you can make the most of your ScanWatch 2's health monitoring features.

     

     

    Take care. 



    Lyn, Withings Customer Service

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