My body+ does not show my body composition anymore.

Body+
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  • Tony O
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    Try adding yourself as a second person. You will need different email. I would say delete account and re-enter but could lose information. If works delete original account and re- enter , all information should still be there. I've done this before.

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  • Taeyeob K
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    Thanks. I will try this when I get home. Hope this will work.

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  • Josephine From Withings
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    Hi @Taeyeob K,

     

     

    Thanks for your post. I'm sorry that Body+ has stopped reading your body composition measurements. I appreciate the details you shared and the steps performed to rectify this beforehand. To investigate this matter, I invite you to contact us at https://bit.ly/3Lg5tPL.

     

     

     

    Cheers,

     

     

    Jo, Withings Customer Service

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