Update 23/12/2024
Dear Community,
I'm happy to inform you that the battery consumption issue has been adressed in the last app update. Our dedicated team was able to isolate a software error and correct it. Please ensure that you are on the most recent version of the Withings App on your mobile device. Should you need any further assistance please do not hesitate to contact us at https://bit.ly/3Lg5tPL.
We apologize once again for this situation and would like to thank you for your patience and understanding.
Have a great holiday season and all the best for 2025.
Best regards,
Markus, Withings Customer Service
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Original message
Dear Community,
Some Withings watch users on Android devices have recently reported an increase in battery consumption on their phones or tablets. We are currently working on this with highest priority to be able to deploy a fix as soon as possible. We will keep you updated directly in this post with news concerning the fix. We sincerely apologize for the inconvenience caused.
Best regards,
Markus, Withings Customer Service
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