Bluetooth sync when Phone doesn't have internet connection

Body Smart
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  • Official comments from Withings
    Lyn

    Hello @simter,

     

    Thank you for your inquiry regarding Body Smart. The scale connects to your phone via Bluetooth, but syncing data to Apple Health requires an active internet connection on your phone.  The Withings app itself also needs internet access to function fully.  Therefore, while the scale will record your weight via Bluetooth, the data won't appear in the app or sync to Apple Health until your phone reconnects to the internet.

     

     

    Have a nice day, 



    Lyn, Withings Customer Service

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