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Battery Drain 35% in less than a day

ScanWatch
  • Edited
Answered
Written by Benjamin B

5 comments

Hey guys,
I love the watch, and the app, but I have to confess there have been several issues with it... Sadly.

Just before christmas the crazy battery drain on the phone was back. Luckily it got fixed within 3 weeks. 

Now I noticed that the battery on my watch drains at least 35% pr day... I have reset it, and I haven't turned on any new features that should drain more. Kind of at a a loss now... Not sure wether it started after 7.1.1 or if it was prior to that. 

The watch is around 2 years old. 

Suggestions? - Kind of starting to be bummed out by the continuing issues with this brand... 

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Comments

Date Votes
  • Official comments from Withings
    Lyn

    Hello Benjamin,

     

    Thank you for reaching out to us. I'm sorry to hear you're experiencing unexpectedly rapid battery drain on your ScanWatch, losing at least 35% of its charge daily. 

     

    While the ScanWatch battery is designed for up to 30 days of use,  features like the silent alarm, workout tracking, ECG, SpO2, respiratory scans, and notifications all consume power.  The "Always On" setting for respiratory scans, for instance, significantly reduces battery life to around five days.  Frequent use of workout tracking or receiving many notifications will also shorten battery life between charges.  This increased power consumption could be contributing to the reduced battery life you're experiencing.  We have a support article detailing how different features impact power consumption.

     

    For further help., please contact us at https://bit.ly/3Lg5tPL so we can investigate further.

     

     

     

    Have a nice day, 



    Lyn, Withings Customer Service

  • Denis D
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    I have same problem. Reset watch and turned off all functions, brightness set to lowest.
    This is a repeat of an old issue that was fixed and is now back after recent updates.

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  • J A
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    Same here. Just like earlier when it was program problem. Watch battery last now only one week (earlier it has been easily 3 weeks with same settings, notification turned off). Scanwatch1 and samsung s24 phone (I had scanwatch now many years - this is my second scanwatch). Hope that you make update that fix this issue.

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  • Satu H
    • Edited
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    I have now the same issue, first time. SW2 battery dropping 40% a day, no settings changed. Previously it has lasted three weeks with no problem. What to do?

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  • Alberto C
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    Same here, I haven't changed any settings in 2 years, but suddenly my scanwatch went from 3 weeks to 1 week battery lifetime

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