Google health conncet

I have a new ScanWatch 2 and need to connect with Google Health Connect. The instructions for doing this lead me nowhere.

Step 2 below does not work because there is no Apps section on the Withings Android app at all that I can find, under profile or elsewhere. Perhaps I am totally missing it? If so, can someone point me in the right direction? Chat has been a dead end with an infinite loop taking me to the same answer over and over again by the AI agent, and no real person is apparently available. I can find no email or phone numbers to call.

The instructions referenced above:

To connect your Withings watch to Google Health Connect, follow these steps:

Open the Withings app and select Profile.
Scroll down and tap the Health Connect logo under 'Apps'. no Apps section??
Enable syncing with Health Connect by tapping Activate.
Choose the data you want to sync and confirm.
This will complete the connection between the Withings app and Health Connect.

Official comments from Withings

Toni From Withings

May 28, 2025 18:43

Hello @Dawn B,

Thank you for getting in touch. I'm sorry to hear you're having trouble linking the Withings app with Health Connect. I appreciate the steps you've already taken. To view the Apps section on your Android device, tap the ‘Share’ tab and scroll down to find ‘Apps’. Please give that a try.

I also apologize for the difficulty you've had reaching our support team. We're currently working on improving our contact center experience, and a high volume of requests may be causing some delays. That said, you're still welcome to reach us via live chat at https://bit.ly/3Lg5tPL. Our support team is available Monday to Friday, from 03:00 to 22:00 EST.

Have a nice day,

Toni, Withings Customer Service

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